Android app asks for in-app purchase

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davidtaylor
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Joined: Fri Jan 10, 2014 11:58

Android app asks for in-app purchase

Post by davidtaylor » Fri Jun 14, 2019 05:48

I've been using the android app for a while now, but today I want to add a new dive and it pops up with a request to make an in-app purchase. If I click Yes to go to the play store, I then get an error message saying that I already own the app (as I do). Any suggestions how to clear this condition please?

divinglog
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Re: Android app asks for in-app purchase

Post by divinglog » Fri Jun 14, 2019 18:08

Hi

Try to remove the app from the app switcher to fully close it and restart it. Make sure your phone is connected to the internet. Maybe there is a temporary problem with the Google Play service. Let me know if the problem persists and I can send you a code as a workaround.

Kind regards,
Sven

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