Pro Plus 4 is only downloading 8 of 18 new dives

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NightDiver2
Posts: 2
Joined: Mon Jan 03, 2022 17:28

Pro Plus 4 is only downloading 8 of 18 new dives

Post by NightDiver2 »

Funny thing... Last month two dives were downloaded successfully. This month I made 18 new dives, but only the last 8 will download.
Here is the last log captured:

00:00:000 INFO: 2022-07-30 04:09:10
00:00:000 INFO: Libdivecomputer version: 0.8.0-devel (4b4efb2c07884161b38065288607042992005696)
00:00:001 INFO: Diving Log version: 6.0.25.1
00:00:002 INFO: Windows version: Windows 10 (20H2 | Build 19042), 6.3.19042
00:00:005 INFO: OnlyNewDives=True, FingerprintAvailable=True, LastDiveDate=
00:00:005 INFO: Start download (BLE): Oceanic Pro Plus 4
00:00:024 INFO: Paired Bluetooth devices found: 1
00:00:024 INFO: Paired device: Name=FV005423, Address=BluetoothLE#BluetoothLE4c:1d:96:79:12:af-d3:f0:00:00:0a:9e
00:00:025 INFO: Connecting to: BluetoothLE#BluetoothLE4c:1d:96:79:12:af-d3:f0:00:00:0a:9e
00:00:099 INFO: Is paired=True
00:00:100 INFO: Protection level=Encryption
00:00:160 INFO: 6 services found
00:00:161 INFO: 00001801-0000-1000-8000-00805f9b34fb
00:00:161 INFO: 00001800-0000-1000-8000-00805f9b34fb
00:00:162 INFO: 0000180a-0000-1000-8000-00805f9b34fb
00:00:162 INFO: 0000180f-0000-1000-8000-00805f9b34fb
00:00:163 INFO: cb3c4555-d670-4670-bc20-b61dbc851e9a
00:00:163 INFO: 9e5d1e47-5c13-43a0-8635-82ad38a1386f
00:00:224 INFO: Connected to service: cb3c4555-d670-4670-bc20-b61dbc851e9a
00:00:245 INFO: 5 characteristics found
00:00:246 INFO: 5ee30931-ccaa-4870-ab32-6b87ef1f78ed (Read)
00:00:247 INFO: 17738114-18db-467c-b15f-a5bdb84025be (Read)
00:00:247 INFO: 6606ab42-89d5-4a00-a8ce-4eb5e1414ee0 (Read/Write/WriteWithoutResponse)
00:00:248 INFO: a60b8e5c-b267-44d7-9764-837caf96489e (Read/Write/Notify)
00:00:248 INFO: a60b8e5c-b267-44d7-9d65-857bad95479f (Read)
00:00:351 INFO: Set Notify: a60b8e5c-b267-44d7-9764-837caf96489e: Success
00:00:353 INFO: Open: transport=32
00:00:353 INFO: Configure: baudrate=38400, databits=8, parity=0, stopbits=0, flowcontrol=0
00:00:354 INFO: Timeout: value=1000
00:00:355 INFO: DTR: value=1
00:00:355 INFO: RTS: value=0
00:00:356 INFO: Sleep: value=100
00:00:471 INFO: RTS: value=1
00:00:472 INFO: Sleep: value=100
00:00:588 INFO: Purge: direction=3
00:00:610 INFO: Write: size=5, data=CD40000184
00:00:626 INFO: Read: size=20, data=CDE000105A50524F504C55533420314120353132
00:00:627 INFO: Read: size=6, data=CDC100024BFE
00:00:628 INFO: Ioctl: request=0x40006200 (dir=1, type=98, nr=0, size=0)
00:00:628 INFO: Ioctl: name=FV005423
00:00:629 INFO: Ioctl read: size=9, data=465630303534323300
00:00:642 INFO: Write: size=14, data=CD40010AE500000504020300000E
00:00:657 INFO: Read: size=5, data=CDC001015A
00:00:673 INFO: Write: size=7, data=CD400203B10000
00:00:688 INFO: Read: size=20, data=CDE002105A0401001209200000465600542300BC
00:00:689 INFO: Read: size=6, data=CDC10202000F
00:00:711 INFO: Write: size=7, data=CD400303B10001
00:00:727 INFO: Read: size=20, data=CDE003105ABC00D4050103E9054C05F605FF0FAA
00:00:728 INFO: Read: size=6, data=CDC103028B16
00:00:742 INFO: Write: size=7, data=CD400403B10002
00:00:758 INFO: Read: size=20, data=CDE004105A0000000000000000000000009204AA
00:00:759 INFO: Read: size=6, data=CDC104024080
00:00:774 INFO: Write: size=7, data=CD400503B10003
00:00:789 INFO: Read: size=20, data=CDE005105A590E0B0D0000760B6705470522A0AA
00:00:790 INFO: Read: size=6, data=CDC105022448
00:00:811 INFO: Write: size=7, data=CD400603B10004
00:00:827 INFO: Read: size=20, data=CDE006105AD0038002E003C804400A308A000002
00:00:828 INFO: Read: size=6, data=CDC10602202A
00:00:843 INFO: Write: size=7, data=CD400703B10005
00:00:874 INFO: Read: size=20, data=CDE007105A0000B80B2C018CA011240FA0EC0100
00:00:875 INFO: Read: size=6, data=CDC10702715E
00:00:890 INFO: Write: size=7, data=CD400803B10006
00:00:912 INFO: Read: size=20, data=CDE008105A1000060F1E004300B2060000590239
00:00:913 INFO: Read: size=6, data=CDC1080200D2
00:00:928 INFO: Write: size=7, data=CD400903B10007
00:00:943 INFO: Read: size=20, data=CDE009105A2B01070C1C03080CC005020CFF0FAA
00:00:944 INFO: Read: size=6, data=CDC10902FDFA
00:00:959 INFO: Write: size=7, data=CD400A03B10008
00:00:975 INFO: Read: size=20, data=CDE00A105A400605012000000000000400000000
00:00:975 INFO: Read: size=6, data=CDC10A02E555
00:00:990 INFO: Write: size=7, data=CD400B03B10009
00:01:013 INFO: Read: size=20, data=CDE00B105A000000000000000000000000000000
00:01:014 INFO: Read: size=6, data=CDC10B020000
00:01:031 INFO: Write: size=7, data=CD400C03B1000A
00:01:047 INFO: Read: size=20, data=CDE00C105A000000000000000000000000000000
00:01:048 INFO: Read: size=6, data=CDC10C020000
00:01:062 INFO: Write: size=7, data=CD400D03B1000B

00:29:546 INFO: Read: size=20, data=CDE0EE105A0587760057024D000583950057023C
00:29:547 INFO: Read: size=6, data=CDC1EE02005A
00:29:562 INFO: Write: size=7, data=CD40EF03B102ED
00:29:585 INFO: Read: size=20, data=CDE0EF105A05837B005702300005829A00570224
00:29:586 INFO: Read: size=6, data=CDC1EF02002A
00:29:600 INFO: Write: size=7, data=CD40F003B102EE
00:29:632 INFO: Read: size=20, data=CDE0F0105A057F9D0057022200057EBA0057021E
00:29:633 INFO: Read: size=6, data=CDC1F0020050
00:29:647 INFO: Write: size=7, data=CD40F103B102EF
00:29:663 INFO: Read: size=20, data=CDE0F1105A057DCE0057022200057BA60057022B
00:29:664 INFO: Read: size=6, data=CDC1F1020075
00:29:685 INFO: Write: size=7, data=CD40F203B102F0
00:30:692 ERROR: BLE read timeout
00:30:693 INFO: Read: size=0, data=
00:30:694 ERROR: Failed to receive the answer. [in oceanic_atom2.c:681 (oceanic_atom2_packet)]
00:30:694 INFO: Sleep: value=100
00:30:808 INFO: Purge: direction=1
00:30:809 INFO: Sleep: value=1
00:30:839 INFO: Write: size=7, data=CD40F203B102F0
00:31:845 ERROR: BLE read timeout
00:31:846 INFO: Read: size=0, data=
00:31:847 ERROR: Failed to receive the answer. [in oceanic_atom2.c:681 (oceanic_atom2_packet)]
00:31:848 INFO: Sleep: value=100
00:31:962 INFO: Purge: direction=1
00:31:963 INFO: Sleep: value=2
00:32:000 INFO: Write: size=7, data=CD40F203B102F0
00:33:007 ERROR: BLE read timeout
00:33:008 INFO: Read: size=0, data=
00:33:008 ERROR: Failed to receive the answer. [in oceanic_atom2.c:681 (oceanic_atom2_packet)]
00:33:009 INFO: Sleep: value=2
00:33:041 INFO: Write: size=8, data=CD40F2046A05A500
00:34:045 ERROR: BLE read timeout
00:34:046 INFO: Read: size=0, data=
00:34:046 ERROR: Failed to receive the answer. [in oceanic_atom2.c:681 (oceanic_atom2_packet)]
00:34:047 INFO: Sleep: value=100
00:34:161 INFO: Purge: direction=1
00:34:162 INFO: Sleep: value=3
00:34:192 INFO: Write: size=8, data=CD40F2046A05A500
00:35:199 ERROR: BLE read timeout
00:35:200 INFO: Read: size=0, data=
00:35:201 ERROR: Failed to receive the answer. [in oceanic_atom2.c:681 (oceanic_atom2_packet)]
00:35:201 INFO: Sleep: value=100
00:35:322 INFO: Purge: direction=1
00:35:323 INFO: Sleep: value=4
00:35:353 INFO: Write: size=8, data=CD40F2046A05A500
00:36:360 ERROR: BLE read timeout
00:36:361 INFO: Read: size=0, data=
00:36:362 ERROR: Failed to receive the answer. [in oceanic_atom2.c:681 (oceanic_atom2_packet)]
00:36:364 INFO: DC_STATUS_SUCCESS
divinglog
Site Admin
Posts: 5768
Joined: Sat Feb 08, 2003 21:02
Location: Coburg
Contact:

Re: Pro Plus 4 is only downloading 8 of 18 new dives

Post by divinglog »

Looks like a Bluetooth timemout. Just try again to see if the remaining dives download. If only some dives transfer, import them and download the remaining dives in another run.
TnT
Posts: 262
Joined: Thu Nov 29, 2007 14:53
Contact:

Re: Pro Plus 4 is only downloading 8 of 18 new dives

Post by TnT »

Good news, I believe I have found a workaround for this problem.

To give it a try, download this build:

https://libdivecomputer.org/builds/expe ... uter-0.dll

and copy the dll into the Diving Log installation directory. Backup the existing dll, so you can restore it afterwards if necessary. Next, try to download a full memory dump of the dive computer after enabling both the "Log Errors" and "Dump File" checkboxes under Advanced settings, as explained here. When done send me the generated file.

Note that downloading a full memory dump is very slow over bluetooth, so you'll need some patience.
libdivecomputer developer
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