DC_NO_ACCESS trying to sync G2 with Windows 10 computer

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bram
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Joined: Sun Aug 11, 2013 11:32

DC_NO_ACCESS trying to sync G2 with Windows 10 computer

Post by bram »

I have previously successfully syncd the G2 to my Surface Pro 4 using Bluetooth. Windows machine updates all applied (including DivingLog6 latest updates - V6.0.26). When I go to Bluetooth in Windows settings, G2 not shown in the list. When I add a Bluetooth device, the G2 comes up, but when I select it, I get the message "Try connecting your device again". G2 is on the Bluetooth screen, status=ready, Pin code = ******. When I try using the saved G2 profile in DL6, it cannot find the device, so I tick search for unpaired devices. It finds it, but when I select it to start the download, I get a "DC_NO_ACCESS" message. Tried the Unpair and re-pair option with same result. Log file attached.
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DivingLog6 log file-DC_FAMILY_UWATEC_SMART.txt
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divinglog
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Re: DC_NO_ACCESS trying to sync G2 with Windows 10 computer

Post by divinglog »

Try to restart your PC and/or switch Bluetooth off and on. Try to pair in Windows Settings first. If that does not work, Diving Log won't be able to connect either and you have probably some Bluetooth driver issues.
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