Mares Quad Air won't connect

Discussions about Diving Log 6.0 - questions and hints
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cub175cw
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Joined: Wed May 13, 2020 19:24

Mares Quad Air won't connect

Post by cub175cw »

Hi, I have a Mares Quad Air and I have both the bluetooth and USB connectors. Neither one of them work with Diving Log. The Quad is connecting to the laptop in both cases with no issue, but Diving Log says device timeout every time I try to download. Has anyone had similar issues, and how is it resolved? I'm on a modern Win10 computer with all updates installed. Thanks!
divinglog
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Re: Mares Quad Air won't connect

Post by divinglog »

Can you activate "Log Errors" in the downloader settings and send me an error log of the USB download? Make sure you've selected the correct COM port. Does the download work with Mares Dive Organizer?
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