Shearwater Cloud import issue

Discussions about Diving Log 6.0 - questions and hints
Loeth
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Shearwater Cloud import issue

Post by Loeth »

since the last update either on Diving log or Shearwater Cloud, i havnt been able to import dives anymore from shearwater cloud, when i go to the import tool shearwater desktop and locate the file it shows 0 dives, this have never been a issue before, does anyone else experience this issue ? or can someone help solve this issue
divinglog
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Re: Shearwater Cloud import issue

Post by divinglog »

Yes, Shearwater changed their file format. I'm looking into this and update the import function shortly.
Loeth
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Re: Shearwater Cloud import issue

Post by Loeth »

i see, i will wait for your update then.
thanks for the good work
mortenscuba
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Joined: Tue Apr 19, 2011 12:17

Re: Shearwater Cloud import issue

Post by mortenscuba »

I had the same problem. Uninstall your Shearwater Cloud and install an older version of it without updating. Then you will be fine until there is an update to Diving Log.
gbirch
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Joined: Wed Jan 09, 2013 18:26

Re: Shearwater Cloud import issue

Post by gbirch »

I'm having the same problem since upgrading Shearwater Desktop today.
divinglog
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Re: Shearwater Cloud import issue

Post by divinglog »

It would be great if some of you can send me their Shearwater database for testing, especially if you've already downloaded some new dives with the latest Shearwater Cloud Desktop 2.9.0 version. The database is located here:

Code: Select all

C:\Users\Your Windows Login\AppData\LocalLow\Shearwater Research\Shearwater\Your Shearwater Login\ShearwaterDesktop.db
Please send the file to info@divinglog.de

Thank you!
Loeth
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Re: Shearwater Cloud import issue

Post by Loeth »

sure i will send it now
divinglog
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Re: Shearwater Cloud import issue

Post by divinglog »

Thank you for the file! The import works now for existing dives (which were in the database before the 2.9 update and has been updated). Let me know if someone needs that update now. For new dives (downloaded with 2.9) it will take more time. The data format has changed significantly.
gbirch
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Re: Shearwater Cloud import issue

Post by gbirch »

Just sent another file for you.
Loeth
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Re: Shearwater Cloud import issue

Post by Loeth »

divinglog wrote: Wed Jun 15, 2022 14:30 Thank you for the file! The import works now for existing dives (which were in the database before the 2.9 update and has been updated). Let me know if someone needs that update now. For new dives (downloaded with 2.9) it will take more time. The data format has changed significantly.
no issue man, will you need more data ?
divinglog
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Re: Shearwater Cloud import issue

Post by divinglog »

No thank you, it should be enough for testing.
divinglog
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Re: Shearwater Cloud import issue

Post by divinglog »

I have a beta version which you can try. Please download this zip file and copy the content into the Diving Log 6.0 program folder.

Please try the Shearwater Cloud import and let me know if you see any problems or missing data compared to previous imports. If everything works I want to release this as official update to everyone next Monday.
Loeth
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Re: Shearwater Cloud import issue

Post by Loeth »

mail reply send with my findings
gbirch
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Re: Shearwater Cloud import issue

Post by gbirch »

Thank you for the update Sven, It worked perfectly!
divinglog
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Re: Shearwater Cloud import issue

Post by divinglog »

Version 6.0.25 (Update 1) with these changes has been released officially, so the zip file above is not needed anymore.
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